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Meet Our Team

*Poplar Bluff - Headquarters

  • Steve and Nikki Phillips

    Steve, President Nikki, Sr. Accountant
    Office: 573-535-6675
    Fax: 573-727-5701
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Steve and Nikki are both graduates of Puxico High School and they are lifelong residents of the Poplar Bluff area.  They are blessed with two children, Matt and Danielle, and they are all active at Puxico First Baptist Church.  Matt now works here at First Choice with his parents, making it truly a family business, and Danielle is married and employed at Poplar Bluff Schools.

    Steve has nearly 30 years of experience in the insurance industry.  He has further specific training for life insurance and financial services along with many other lines of insurance.  Nikki has been in the insurance industry for over 20 years and she has even owned her own independent agency before merging with Steve in 2009.

  • Jessica Yeley

    Sr. Director of Business Operations
    Office: 573-535-6675
    Fax: 573-727-5712
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Throughout her young career, wherever Jessica has gone, she has taken on responsibility. Detail oriented and well organized, Jessica excels in any organization, be it retail, law or government. Most recently as Administrative Assistant to the City Manager of Poplar Bluff, she diversified her skills, delving into Human Resources, scheduling, hiring, training and employer compliance; most notably in the complex arena of Affordable Care Act compliance and employee benefits. Along with her well rounded administrative skills, Jessica added to her education by completing her Masters in Business Administration and brings an array of abilities and technical expertise to FCI.

  • Mary Ann Corlee

    Sr. Personal Lines Account Executive
    Office: 573-535-6675
    Fax: 573-727-5707
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Mary Ann has been active in the insurance industry since 2001.  She was born and raised in Butler County and she loves serving this community.  She has three children who keep her busy when she’s not helping our customers receive the best policy options for their needs.

    Mary Ann is also the head of the personal lines department.  Her years of experience combined with her overall caring demeanor make her one of the best in the business.  Come see Mary Ann with any of your home, auto, or personal healthcare concerns. 

  • Matt Phillips

    Sr. Commercial Account Executive
    Office: 573-535-6675
    Fax: 573-727-5706
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Matt has been with First Choice for over eight years and he is an important part of our team.  Matt grew up in the insurance world, which gave him so much respect for the needs of this community.  He is no stranger to hard work and truly enjoys his job.

    If Matt is out of the office, he is probably spending time with wife, three kids, or serving the community.  Matt attends Westside Church of God of Poplar Bluff and serves as a board member with the Whole Kids Outreach.  Matt loves to have fun, but when it comes to serving others, he is all business.  Come see Matt today with any of your insurance needs.

  • Aaron Margrabe

    Account Executive
    Office: 573-271-2170
    Fax: 573-986-7273
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Aaron has been with First Choice Insurance since 2017.  He is licensed in both property and casualty, and life and health, with a focus in commercial businesses.  Aaron is a Cape Girardeau native, but he and his wife Danielle have recently moved to join the team in the Poplar Bluff office.

    He and Danielle are members at West Side Church of God where Aaron plays drums for the worship band. In his spare time, you will find Aaron spending time with his lovely wife, playing with their two dogs, Moose and Yoshi, or spending time with friends and family.

  • Heather Merritt

    Commercial - Customer Service Rep
    Office: 573-535-6675
    Fax: 573-727-7762
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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  • Lisa Dilday

    Account Executive, Church/Non-Profit
    Office: 573-535-6675
    Fax: 573-727-5706
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Lisa became a Missouri Commercial Insurance Producer in 2007.  Customer service has always been her highest priority.  She enjoys serving as a resource to help others get what they want in life.  Before Lisa was with First Choice, she worked almost exclusively to provide insurance coverage for area churches.  She is passionate about being a resource to local churches; she enjoys working with GuideOne Insurance because it allows her to access excellent coverages for the church community.  Lisa also handles general business accounts with the same fervor that she dedicates to her church accounts.

    She has been a pastor's wife for more than 20 years and is very active in ministries, she has even traveled to 6 different nations for mission work.  She is the secretary of Kingdom Life Ministries and previously served as secretary for the Poplar Bluff Ministerial Association.  In 2012, Lisa was honored to participate in the Gateway to Leadership Program offered by the Poplar Bluff Chamber of Commerce.  This opportunity helped her create many new friendships in the area.  Lisa was born in central Missouri but now resides in Poplar Bluff.  She has four children and nine grandchildren who are the highlight of her life. 

  • Dennis Boggess

    Account Executive, Life & Health Services
    Office: 573-535-6675
    Fax: 573-727-5701
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Dennis strives to work closely with his clients. His willingness to go the extra mile on behalf of his clients has earned him the gratitude and trust of many. Dennis delights in providing outstanding communication and in educating his clients so that they can make informed insurance and financial decisions.

    Dennis resides in Dexter with his wife Cheryl a retired educator. They are blessed with two sons and are delighted that grandchildren are now a part of their lives. Dennis enjoys woodworking and being outdoors.

  • Renee Bobo

    Sr. Employee Benefits CSR
    Office: 573-535-6675
    Fax: 573-727-7752
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Renee joined First Choice Insurance in 2016.  New to the team, Renee has over 5 years of business management and customer service experience, where her passion is helping others.  This industry will be no different, she has quickly become an asset to the team with her hard work and dedication to our clients.

     

    Renee is very family oriented and loves spending time with her husband and three children.  They just recently relocated to the Poplar Bluff area to be closer to her family, and to enjoy the wonderful activities and sceneries the Ozarks has to offer.  

  • Amanda Gowen

    Personal Lines - Account Executive
    Office: 573-535-6675
    Fax: 573-727-7755
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Amanda is part of our team in the Poplar Bluff office, she is currently licensed in property and casualty as well as life and health lines. She is driven by outstanding customer service and believes in standing with our clients to ensure the best experience.  Amanda has 15 years of customer service background and is excited to bring her knowledge and enthusiasm to serve this area. She has a BA degree in business management and a MA in Christian Leadership. She believes that success in the future means preparing in the present.

    Amanda has been married for 13 years to Travis Gowen, and together, they have two beautiful children, Ireland and Rowan. Amanda serves as the youth pastor at First United Methodist Church in Poplar Bluff, with a focus on incorporating their love for Christ and sports through ministry. She is also motivated by creating smiles for children as a volunteer for the Make A Wish foundation. In addition, she serves on the Rodgers Board for downtown Poplar Bluff, with hopes to restore the building and bring it back to life.

Caruthersville Location

  • Kelly Smith

    Account Executive
    Office: 573-333-0780
    Fax: 573-986-7272
    1209 West 3rd St.
    Caruthersville MO 63830
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    Kelly has been in the insurance industry for almost 35 years. Born and raised in Caruthersville, MO, she graduated from Caruthersville High School. She enjoys her day to day contact with customers and being able to help them with their insurance needs. Kelly truly cares about her clients both personal and commercial. They know they can contact her at any time and she will do her best to help them.

    Kelly has a daughter, Valerie, a son Justin, and two beautiful granddaughters and a grandson. When not working she enjoys spending time with family and friends.

Perryville Location

  • Keely Felts

    Account Executive
    Office: 573-517-5010
    Fax: 570-727-5713
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Keely joined the FCI team in 2012. She specializes in personal lines and has a wealth of knowledge in auto, home, and life insurance. She genuinely loves working every day for her clients and finding coverage that fits their needs.  Keely is full of energy and is known to laugh and smile on a day to day basis. Her family is of utmost importance to her and with 6 kids she stays very active in the community and church.

  • Erin Blythe

    Account Executive
    Office: 573-517-5010
    Fax: 573-547-3416
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Erin has over 10 years of experience in the insurance industry and more than 16 years of experience in customer service.  She is licensed with the State of Missouri for life and health insurance.  One of her favorite types of business to write is Senior Medicare products.  She is also active in the local community.  Erin has served on several local Committee’s at Perryville Elementary & Middle School.  Erin is married to Dominic Blythe and has two sons.  During her spare time, she enjoys watching her children play sports, camping, and skeet shooting. 

  • Nate Gautier

    Account Executive
    Office: 573-517-5010
    Fax: 573-547-3415
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Nate joined the First Choice team in 2017, he has a passion for anything pertaining to life and health, including Medicare Supplements.  At First Choice, Nate's focus is on Employee Benefits for the Cape, Jackson, & Perryville areas.  Nate grew up in Arkansas but has spent the past decade making Missouri his home.  Nate and his wife Kristen live in Jackson and are deeply involved in the community.  Kristen works for Jackson RII Schools and is also the assistant coach of the high school girls baskeball team.  In his spare time you can find Nate and his wife in the great outdoors with their two dogs Jozie & Jango. 

  • Hannah Gremaud

    Personal Lines CSR
    Office: 573-517-5010
    Fax: 573-547-3415
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Hannah joined our staff in 2018 as a part of our Personal Lines Customer Service team.  She came to us from the medical field. She has proven invaluable to us with her experience in customer service.  Hannah’s friendly personality makes everyone’s day.  Hannah and her husband, Alex, have 2 children, Madison and Nolan.  In her spare time, Hannah and her family enjoy watching her kid’s soccer games and just spending time together.

  • Cathy Gremaud

    Marketing Liaison
    Office: 573-517-5010
    Fax: 573-547-3415
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Cathy came to us in the fall of 2017 as a Marketing Liaison.  She retired from teaching high school math for 27 years at Perryville High School. After a year and a half at home, she discovered staying home was not her thing.  She decided she needed to be out of the house interacting with others.  Cathy loves assisting our agents in any way she can and interacting with the community.  She is the co-founder of the CHAMPS Mentoring Program in Perry County.

    Cathy and her husband Tim have been married for 31 years and are lifelong farmers in Perryville.  They have 3 children: Alex (Hannah) Gremaud, Rebecca (Brent) Jones, and Ben (Ashley) Gremaud and 5 grandchildren; Madison, Nolan, Sophia, Wesley, and Wyatt.  She is very busy and that is the way she likes it.