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Meet Our Team

*Poplar Bluff - Headquarters

  • Steve and Nikki Phillips

    Steve, President Nikki, Sr. Accountant
    Office: 573-535-6675
    Fax: 573-727-5701
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Steve and Nikki are both graduates of Puxico High School and they are lifelong residents of the Poplar Bluff area.  They are blessed with two children, Matt and Danielle, and they are all active members at Poplar Bluff First Baptist Church.  Matt now works here at First Choice with his parents, making it truly a family business, and Danielle is a student at Poplar Bluff Senior High School.

    Steve has over 25 years of experience in the insurance industry.  He has further specific training for life insurance and financial services along with many other lines of insurance.  Nikki has been in the insurance industry for over 20 years and she has even owned her own independent agency before merging with Steve in 2009.

     Email: phills29@nationwide.com 
    Fax Number: 573-727-5701

     

  • Jessica Yeley

    Sr. Director of Business Operations
    Office: 573-535-6675
    Fax: 573-727-5712
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Throughout her young career, wherever Jessica has gone, she has taken on responsibility. Detail oriented and well organized, Jessica excels in any organization, be it retail, law or government. Most recently as Administrative Assistant to the City Manager of Poplar Bluff, she diversified her skills, delving into Human Resources, scheduling, hiring, training and employer compliance; most notably in the complex arena of Affordable Care Act compliance and employee benefits. Along with her well rounded administrative skills, Jessica added to her education by completing her Masters in Business Administration and brings an array of abilities and technical expertise to FCI.

  • Mary Ann Corlee

    Personal Lines Manager
    Office: 573-535-6675
    Fax: 573-727-5707
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Mary Ann has been active in the insurance industry since 2001.  She was born and raised in Butler County and she loves serving this community.  She has three children who keep her busy when she’s not helping our customers receive the best policy options for their needs.

    Mary Ann is also the head of the personal lines department.  Her years of experience combined with her overall caring demeanor make her one of the best in the business.  Come see Mary Ann with any of your home, auto, or personal healthcare concerns. 

    E-Mail: maryannc@fcins.net
    Fax Number: 573-727-5707
     

  • Matt Phillips

    Commercial and Farm Insurance Manager
    Office: 573-535-6675
    Fax: 573-727-5706
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Matt has been with First Choice for over five years and he is an important part of our team.  Matt grew up in the insurance world, which gave him so much respect for the needs of this community.  He is no stranger to hard work and truly enjoys his job.

    If Matt is out of the office, he is probably spending time with his daughter, his finacee, or serving the community.  Matt attends First Baptist Church of Poplar Bluff and serves as a board member with the Ozark Family Resource Agency.  Matt loves to have fun, but when it comes to serving others, he is all business.  Come see Matt today with any of your business or farm needs. 

    E-Mail: MattP@fcins.net
    Fax Number: 573-727-5706

     

  • Amy Hanks

    Director of Technical Operations
    Office: 573-535-6675
    Fax: 573-727-5712
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Amy has been with First Choice since 2013 when she quickly made herself invaluable to our team.  She keeps our office running smoothly with her attentiveness and organization.  She conducted extensive research in the area of group health and is now the most knowledgeable in our office because she firmly believes that availability of healthcare matters. 

    Amy is very involved with her church family and dedicates much of her time to organizing events such as Vacation Bible School and Children’s Ministry. She loved being a homemaker but she missed being in the workforce and we could not be happier to have her on board.

    Email: amyh@fcins.net
    Fax number: 573-727-5712

  • Glenda Seawright

    Commercial Lines- Customer Service Rep
    Office: 573-535-6675
    Fax: 573-727-5706
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Glenda believes in commitment, whether it be a job (21 years at her previous employment), her marriage (19 years) or taking care of our clients.  She is very detail oriented and loves working behind the scenes.  She looks forward to a long term relationship with both FCI and our clients.

    Glenda co-founded Princess Diaries Weekend at the Palace of Praise.  She has a desire to help teen girls understand how much they are loved and valued. She also loves spending time with her husband as he travels around playing music.
  • Lisa Dilday

    Account Executive, Church/Non-Profit
    Office: 573-535-6675
    Fax: 573-727-5706
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Lisa became a Missouri Commercial Insurance Producer in 2007.  Customer service has always been her highest priority.  She enjoys serving as a resource to help others get what they want in life.  Before Lisa was with First Choice, she worked almost exclusively to provide insurance coverage for area churches.  She is passionate about being a resource to local churches; she enjoys working with GuideOne Insurance because it allows her to access excellent coverages for the church community.  Lisa also handles general business accounts with the same fervor that she dedicates to her church accounts.

    She has been a pastor's wife for more than 20 years and is very active in ministries, she has even traveled to 6 different nations for mission work.  She is the secretary of Kingdom Life Ministries and previously served as secretary for the Poplar Bluff Ministerial Association.  In 2012, Lisa was honored to participate in the Gateway to Leadership Program offered by the Poplar Bluff Chamber of Commerce.  This opportunity helped her create many new friendships in the area.  Lisa was born in central Missouri but now resides in Poplar Bluff.  She has four children and nine grandchildren who are the highlight of her life. 

    Email: lisad@fcins.net
    Fax: 573-727-5706

  • Dennis Boggess

    Account Executive, Life & Health Services
    Office: 573-535-6675
    Fax: 573-727-5701
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Dennis strives to work closely with his clients. His willingness to go the extra mile on behalf of his clients has earned him the gratitude and trust of many. Dennis delights in providing outstanding communication and in educating his clients so that they can make informed insurance and financial decisions.

    Dennis resides in Dexter with his wife Cheryl a retired educator. They are blessed with two sons and are delighted that grandchildren are now a part of their lives. Dennis enjoys woodworking and being outdoors.

    Email:  boggesd@nationwide.com 
    Fax Number: 573-727-5702
     

  • Renee Bobo

    Employee Benefits - Customer Service Rep
    Office: 573-535-6675
    Fax: 573-727-7752
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Renee joined First Choice Insurance in 2016.  New to the team, Renee has over 5 years of business management and customer service experience, where her passion is helping others.  This industry will be no different, she has quickly become an asset to the team with her hard work and dedication to our clients.

     

    Renee is very family oriented and loves spending time with her husband and two children.  They just recently relocated to the Poplar Bluff area to be closer to her family, and to enjoy the wonderful activities and sceneries the Ozarks has to offer.  

  • Amanda Gowen

    Personal Lines - Account Executive
    Office: 573-535-6675
    Fax: 573-727-7755
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Amanda is part of our team in the Poplar Bluff office, she is currently licensed in property and casualty lines. She is driven by outstanding customer service and believes in standing with our clients to ensure the best experience.  Amanda has 15 years of customer service background, and is excited to bring her knowledge and enthusiasm to serve this area. She has a BA degree in business management and a MA in Christian Leadership. She believes that success in the future means preparing in the present.

    Amanda has been married for 10 years to Travis Gowen, and together, they have two beautiful children, Ireland and Rowan. The family is very involved in the youth program at Fellowship General Baptist, with a focus on incorporating their love for Christ and sports. Amanda is also motivated by creating smiles for children as a volunteer for the Make A Wish foundation.  

  • Heather Clifford

    Personal Lines- Customer Service Rep
    Office: 573-535-6675
    Fax: 573-727-7751
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Heather joined our team in 2016 as part of our Personal Lines Customer Service team.  Heather has worked in customer service for the past 10 years and has quickly become an asset to First Choice Insurance.  Heather and her husband, J.C.,  have been married for 9 years and have a son, Colt.  In her spare time, Heather and her family like to hunt, fish, ride four wheelers and do anything else outdoors.  

  • Julie Cannaday

    Personal Lines- Account Executive
    Office: 573-535-6675
    Fax: 573-727-5704
    1359 N. Westwood Blvd
    Poplar Bluff MO 63901
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    Julie joined our team in early 2016. She is licensed in Property and Casualty and also has an Associate's degree in Business Administration. Julie is passionate about helping customers from beginning to end, making sure there are no gaps in their coverage. She understands the need to protect their family and assets. Julie loves working with customers to ensure they understand their coverage details.

    Julie and her husband Josh love spending time outdoors and with family. They have a 3 year old fur-baby, named Oliver. In the summer, you can catch them out on the lake or relaxing on a sand bar at the river. In the cooler months they enjoy camping and hunting. Julie and Josh are natives to Poplar Bluff and love seeing the community flourish. They attend First General Baptist Church in Poplar Bluff, where Julie is the Head Children's Church teacher. She truly enjoys igniting the spark in children's hearts for Christ.

Cape Girardeau Location

  • Aaron Margrabe

    Account Executive
    Office: 573-271-2170
    Fax: 573-986-7273
    1319 N Mount Auburn Rd.
    Cape Girardeau MO 63701
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    Aaron has been with First Choice Insurance since 2017, he is licensed in property and casualty with a focus in commercial businesses.  Aaron is a Cape Girardea native and having grown up in this community, he has a deep love for the people and looks forward to being able to serve his community in all thier insurance needs.  Aaron especialy enjoys working with people and making sure they have the service they deserve.

    Recently engaged, Aaron and his fiance Danielle, will be continuing in the Margrabe tradition and making Cape Girardea their home.  He and Danielle are heavily involved at Rock of Cape where Aaron is a service director for the young adults/families as well as playing the guitar and helping in the youth.  In his spare time, you will find Aaron spending time with his lovely fiance and their dog, Moose or playing some kind of sport or instrument. 

  • Nate Gautier

    Account Executive
    Office: 573-271-2170
    1319 N Mount Auburn Rd.
    Cape Girardeau MO 63701
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    Nate joined the First Choice team in 2017, he has a passion for anything pertaining to life and health, including Medicare Supplements.  At First Choice, Nate's focus is on Employee Benefits for the Cape, Jackson, & Perryville areas.  Nate grew up in Arkansas but has spent the past decade making Missouri his home.  Nate and his wife Kristen live in Jackson and are deeply involved in the community.  Kristen works for Jackson RII Schools and is also the assistant coach of the high school girls baskeball team.  In his spare time you can find Nate and his wife in the great outdoors with their two dogs Jozie & Jango. 

  • Keely Felts

    Branch Manager
    Office: 573-535-6675
    Fax: 570-727-5713
    1319 N Mount Auburn Rd.
    Cape Girardeau MO 63701
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    Keely works in the personal lines and it is the perfect fit for her.  She genuinely loves working every day for her customers.  She has been in the insurance business in Poplar Bluff since 2011, so she has plenty of experience helping customers get the coverage that they need.  Keely can help you with any of your home, auto, health or life insurance needs.

    Keely is a self-proclaimed “foodie” and she loves to eat and prepare delicious foods!  To counter her love of food, she likes to run and do yoga or pilates in order to stay fit and be able to keep up with her two sons.

    Email: keelyg@fcins.net
    Fax number: 573-727-5713

Caruthersville Location

  • Kelly Smith

    Account Executive
    Office: 573-333-0780
    Fax: 573-986-7272
    713 Ward Ave.
    Caruthersville MO 63830
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    Kelly has been in the insurance industry for almost 35 years. Born and raised in Caruthersville, MO, she graduated from Caruthersville High School. She enjoys her day to day contact with customers and being able to help them with their insurance needs. Kelly truly cares about her clients both personal and commercial. They know they can contact her at any time and she will do her best to help them.
    Kelly has a daughter, Valerie, a son Justin, and two beautiful granddaughters. When not working she enjoys spending time with family and friends.

Columbia Location

Perryville Location

  • Erin Blythe

    Perryville Team Leader
    Office: 573-271-2170
    Fax: 573-547-3416
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    Erin has over 10 years of experience in the insurance industry and more than sixteen years of experience in customer service.  She is licensed with the State of Missouri for life and health insurance.  One of her favorite types of business to write is Senior Medicare products.  She is also active in the local community.  Erin serves on several Committee’s at Perryville Elementary & Middle School.  During her spare time she enjoys watching her 2 children play sports, camping, and skeet shooting. 

  • Nikki Mahnken

    Employee Benefits- Customer Service Rep
    Office: 573-517-5010
    Fax: 573-547-3415
    18 W Sainte Maries St. Suite 1
    Perryville MO 63775
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    A Perryville native, Nikki joined the team in February 2013 and the insurance industry in 2011. Although Nikki is licensed in both property and casualty and life and health, what she enjoys the most is writing policies for our personal lines clients homes and autos. She graduated from Southeast Missouri State University with a Bachelor’s Degree in Business Administration with a focus in Organizational Administration. Nikki is happily married and has two beautiful children.