Steve and Nikki are both graduates of Puxico High School and they are lifelong residents of the Poplar Bluff area. They are blessed with two children, Matt and Danielle, and they are all active members at Poplar Bluff First Baptist Church. Matt now works here at First Choice with his parents, making it truly a family business, and Danielle is a student at Poplar Bluff Senior High School.
Steve has over 25 years of experience in the insurance industry. He has further specific training for life insurance and financial services along with many other lines of insurance. Nikki has been in the insurance industry for over 20 years and she has even owned her own independent agency before merging with Steve in 2009.
Fax Number: 573-727-5701
Matt has been with First Choice for over five years and he is an important part of our team. Matt grew up in the insurance world, which gave him so much respect for the needs of this community. He is no stranger to hard work and truly enjoys his job.
If Matt is out of the office, he is probably spending time with his daughter, his finacee, or serving the community. Matt attends First Baptist Church of Poplar Bluff and serves as a board member with the Ozark Family Resource Agency. Matt loves to have fun, but when it comes to serving others, he is all business. Come see Matt today with any of your business or farm needs.
Fax Number: 573-727-5706
Mary Ann has been active in the insurance industry since 2001. She was born and raised in Butler County and she loves serving this community. She has three children who keep her busy when she’s not helping our customers receive the best policy options for their needs.
Mary Ann is also the head of the personal lines department. Her years of experience combined with her overall caring demeanor make her one of the best in the business. Come see Mary Ann with any of your home, auto, or personal healthcare concerns.
Fax Number: 573-727-5707
Amy has been with First Choice since 2013 when she quickly made herself invaluable to our team. She keeps our office running smoothly with her attentiveness and organization. She conducted extensive research in the area of group health and is now the most knowledgeable in our office because she firmly believes that availability of healthcare matters.
Amy is very involved with her church family and dedicates much of her time to organizing events such as Vacation Bible School and Children’s Ministry. She loved being a homemaker but she missed being in the workforce and we could not be happier to have her on board.
Fax number: 573-727-5712
Throughout her young career, wherever Jessica has gone, she has taken on responsibility. Detail oriented and well organized, Jessica excels in any organization, be it retail, law or government. Most recently as Administrative Assistant to the City Manager of Poplar Bluff, she diversified her skills, delving into Human Resources, scheduling, hiring, training and employer compliance; most notably in the complex arena of Affordable Care Act compliance and employee benefits. Along with her well rounded administrative skills, Jessica added to her education by completing her Masters in Business Administration and brings an array of abilities and technical expertise to FCI.
Glenda believes in commitment, whether it be a job (21 years at her previous employment), her marriage (19 years) or taking care of our clients. She is very detail oriented and loves working behind the scenes. She looks forward to a long term relationship with both FCI and our clients.
Dana joined the First Choice Insurance team in 2015. She works in the commercial department and strives to help our customers with all of their insurance needs. She is detail oriented and really enjoys being a part of the insurance business.
Dana has a bachelor degree in Psychology and Business Administration. She resides in Ellsinore and enjoys spending all of her free time with her husband and daughter.
Lisa became a Missouri Commercial Insurance Producer in 2007. Customer service has always been her highest priority. She enjoys serving as a resource to help others get what they want in life. Before Lisa was with First Choice, she worked almost exclusively to provide insurance coverage for area churches. She is passionate about being a resource to local churches; she enjoys working with GuideOne Insurance because it allows her to access excellent coverages for the church community. Lisa also handles general business accounts with the same fervor that she dedicates to her church accounts.
She has been a pastor's wife for more than 20 years and is very active in ministries, she has even traveled to 6 different nations for mission work. She is the secretary of Kingdom Life Ministries and previously served as secretary for the Poplar Bluff Ministerial Association. In 2012, Lisa was honored to participate in the Gateway to Leadership Program offered by the Poplar Bluff Chamber of Commerce. This opportunity helped her create many new friendships in the area. Lisa was born in central Missouri but now resides in Poplar Bluff. She has four children and nine grandchildren who are the highlight of her life.
Keely works in the personal lines and it is the perfect fit for her. She genuinely loves working every day for her customers. She has been in the insurance business in Poplar Bluff since 2011, so she has plenty of experience helping customers get the coverage that they need. Keely can help you with any of your home, auto, health or life insurance needs.
Keely is a self-proclaimed “foodie” and she loves to eat and prepare delicious foods! To counter her love of food, she likes to run and do yoga or pilates in order to stay fit and be able to keep up with her two sons.
Fax number: 573-727-5713
Dennis strives to work closely with his clients. His willingness to go the extra mile on behalf of his clients has earned him the gratitude and trust of many. Dennis delights in providing outstanding communication and in educating his clients so that they can make informed insurance and financial decisions.
Dennis resides in Dexter with his wife Cheryl a retired educator. They are blessed with two sons and are delighted that grandchildren are now a part of their lives. Dennis enjoys woodworking and being outdoors.
Fax Number: 573-727-5702
Renee joined First Choice Insurance in 2016. New to the team, Renee has over 5 years of business management and customer service experience, where her passion is helping others. This industry will be no different, she has quickly become an asset to the team with her hard work and dedication to our clients.
Renee is very family oriented and loves spending time with her husband and two children. They just recently relocated to the Poplar Bluff area to be closer to her family, and to enjoy the wonderful activities and sceneries the Ozarks has to offer.
Rachel joined our team at First Choice Insurance Agency earlier this year. She brings with her over 17 years’ experience in the insurance industry. She obtained her Bachelor’s Degree in Family Studies at Southeast Missouri University. This knowledge, combined with her experience working in the insurance industry make her a valuable part of our agency. She currently works with our Commercial and Farm clients. She enjoys building relationships with clients, and making sure she thoroughly meets their insurance needs.
Rachel currently resides in Poplar Bluff, MO along with her Husband, and two daughters (ages: 10 & 23). They enjoy their daughter’s softball games, country music, family barbeques, camping, and fishing.
Amanda is part of our team in the Poplar Bluff office, she is currently licensed in property and casualty lines. She is driven by outstanding customer service and believes in standing with our clients to ensure the best experience. Amanda has 15 years of customer service background, and is excited to bring her knowledge and enthusiasm to serve this area. She has a BA degree in business management and a MA in Christian Leadership. She believes that success in the future means preparing in the present.
Amanda has been married for 10 years to Travis Gowen, and together, they have two beautiful children, Ireland and Rowan. The family is very involved in the youth program at Fellowship General Baptist, with a focus on incorporating their love for Christ and sports. Amanda is also motivated by creating smiles for children as a volunteer for the Make A Wish foundation.
Heather joined our team in 2016 as part of our Personal Lines Customer Service team. Heather has worked in customer service for the past 10 years and has quickly become an asset to First Choice Insurance. Heather and her husband, J.C., have been married for 9 years and have a son, Colt. In her spare time, Heather and her family like to hunt, fish, ride four wheelers and do anything else outdoors.
April has over 15 years in customer service experience, she is currently licensed in property and casualty and is the lead for our call hub’s customer service team. April has been married to her high school sweet heart for over 12 years, they now have three wonderful children. She and her family love to be outside doing activities such as, riding side by sides, hunting and fishing.
Cathy’s primary focus is Employee Benefits Insurance, including group health and ancillary products to help businesses create competitive Employee Benefits packages. She is a licensed producer in Missouri for health, life, property, and casualty insurance products.
Cathy and her family live in Jackson. She’s a graduate of Jackson High School and Southeast Missouri State University. Cathy and Todd have been married nearly 20 years and have been blessed with four children. She enjoys watching the boys play soccer and wrestle, along with spending time golfing and camping with the family. With a commitment to the local community, Cathy is involved with La Croix United Methodist Church, and serves on several boards including Jackson Area Organized Soccer Association, Jackson USA Wrestling, East Elementary PTO, Cape County Republican Women’s Committee, and the BstronG Forever Foundation.
Kailey joined our team in 2016 as a Customer Service Representative serving our clients across southeast Missouri. She has a background in human resources and customer service and truly loves to help others in any way possible. Kailey graduated from Perryville High School and continued her education in Springfield at Missouri State University. After a few balmy years in San Diego with her husband, they have relocated back home to enjoy time with family and friends. Kailey is a diehard Cardinals fan, as anyone can tell just walking by her office. In her spare time she loves playing with her son and two dogs, or a good kick-boxing workout to rev up the day.
Amy joined First Choice Insurance in 2016, prior to joining our team, Amy worked at another agency as a CSR and Office Manager for 20 plus years servicing all lines of insurance.
Amy has lived in Perryville her entire life as she enjoys the small town life that Perryville has to offer. She has four wonderful boys, including one who is currently serving in the military. She and her husband enjoy several sporting events that the boys participate in. We love small town life and also enjoy camping and going to car shows.
David graduated from Southeast Missouri State University with a degree in Hospitality Management, currently he is licensed with the Department of Insurance for life and health insurance. He has been in the insurance industry for the past three years, prior to that he served in sales positions offering quality service to his clients. He currently serves the Southeast Missouri area for life, health, long term care and annuities.
David is very active in his local community Serving in the Perryville Area Chamber of Commerce, Young Professional Ambassadors, Biehle Social Club and the Rotary Club of Perryville. When not at work David enjoys spending time with his family and friends usually outdoors barbecuing, hunting or fishing.
Erin has over 10 years of experience in the insurance industry and more than sixteen years of experience in customer service. She is licensed with the State of Missouri for life and health insurance. One of her favorite types of business to write is Senior Medicare products. She is also active in the local community. Erin serves on several Committee’s at Perryville Elementary & Middle School. During her spare time she enjoys watching her 2 children play sports, camping, and skeet shooting.
A Perryville native, Nikki joined the team in February 2013 and the insurance industry in 2011. Although Nikki is licensed in both property and casualty and life and health, what she enjoys the most is writing policies for our personal lines clients homes and autos. She graduated from Southeast Missouri State University with a Bachelor’s Degree in Business Administration with a focus in Organizational Administration. Nikki is happily married and has two beautiful children.
Steve has enjoyed a diversified career in health care spanning over thirty years. He has held executive management positions within hospital systems, physician enterprises, and national insurance/payor organizations. Steve is a decisive, forward-thinking leader with a proven record of growing companies’ financial position and business development channels through personal business relationships. Steve, his wife Brenda and son Noah recently moved to Springfield and are ready to become a part of the community. With Steve’s vast knowledge of the healthcare industry, he is eager to introduce cost-effective, employee-centered health benefit options to the Springfield regional business market, such as Community Care Missouri.